2018 Seminar and Event Schedule




Tuesday, May 8th

8:45 am - 9:00 am

NRHA Village Stage Opening

9:30 am - 10:15 am

Rooster Economics — Understanding Your Flock Can Help You Sell Your Business

Andrea Ridout

Many retail stores are struggling due to forces that seem beyond their control, from online competition to the weather. In her presentation, former independent home retailer Andrea Ridout will share how her own company was was challenged and how she was able to turn it around, save the business and eventually sell it—with a little help from her company's mascot, George the rooster. Ridout will discuss the traits she learned from her feathered friend which allowed her to hatch a plan, avoid the hawks, understand her flock and eventually build a nest egg. She'll talk about the cock-a-doodle-dos and cock-a-doodle-don'ts that every business owner needs to know.

10:30 am - 11:15 am

NRHA Young Retailer Panel

Moderated by Scott Wright, NRHA's Retail Leadership Institute

11:30 am - 12:15 pm

KEYNOTE
Small Business Management: Turning a Hobby Into Something More

Stars of HGTV's "Good Bones" Karen E Laine and Mina Starsiak Hawk

Lawyer Karen E Laine and real estate agent Mina Starsiak Hawk started rehabbing houses in Indianapolis in 2007. The mother-daughter duo’s hobby became a business, which then became “Good Bones,” a hit show on HGTV. Their mission is to revitalize Indianapolis, one property at a time. Karen and Mina will share stories of how their passion led to a successful home renovation company and a hit television show, and how their work has revitalized the neighborhoods around them.

12:15 pm - 12:45 pm

Meet and Greet With the Stars of "Good Bones"

Karen E Laine and Mina Starsiak Hawk

1:00 pm - 1:45 pm

Reimagine Retail Panel

2:00 pm - 2:45 pm

Competing Online: Appealing to Multiple Consumer Generations and Pros

Jim Robisch, The Farnsworth Group

More and more shoppers across all market segments and all generations are going online in pursuit of a better shopping experience. This session will present recently released industry research conducted by The Farnsworth Group and the North American Retail Hardware Association on what consumers and pros expect online. Learn how often customers are shopping online for home improvement products, how websites are used and how expectations differ among generations and market segments. A solid online strategy is a critical component of how independents go to market. This session is a must for anyone addressing the challenges going online.

3:00 pm - 3:45 pm

KEYNOTE
How to Discover the Next Big Thing

Jules Pieri, CEO of The Grommet

The Grommet is a product discovery platform that helps its community and retailers to learn about innovative and unique products—but how does The Grommet discover them? Although they consider thousands of products each year, only 3 percent are ultimately accepted. Since 2008, co-founder & CEO Jules Pieri has launched more than 2,800 products in 16 categories, many of which have become household names, including FitBit, GoldieBlox, IdeaPaint, OtterBox, PopSockets, SimpliSafe, SodaStream, S’well and others. With Ace Hardware's acquisition of a majority stake in The Grommet in October 2017, Pieri will share how The Grommet succeeds and how being part of the Ace family will help to further change product discovery across the U.S.

4:00 pm - 4:45 pm

Collaborating to Win: New Approaches to Retailer-Supplier Engagement

Daniel Duty

Retail market dynamics are causing increased tension between retailers and their suppliers as both look for ways to innovate, while cutting costs and growing profit. Instead of engaging in competitive tactics to try and “beat" the other side, it is more important than ever to collaborate and innovate together as one team. Learn from Daniel Duty, former Target executive, how to engage in collaborative forms of negotiation, successful strategic partnerships and joint business planning to drive growth and success.

5:00 pm - 6:30 pm

NRHA Independent Retailer Reception

NRHA invites all independent retailers attending the National Hardware Show to stop by the NRHA Village for a networking reception upon close of the show floor. Mix and mingle with fellow independent hardware store, home center and lumberyard retailers and NRHA staff in a casual and welcoming setting. Light hors d'oeuvres and drinks will be provided.

Register for the reception.




Wednesday, May 9th

9:00 am - 9:45 am

How to Address Cybersecurity as a Small Business

Scott Reynolds, CEO of Member Insurance

We all know about the data breaches at Yahoo, Target, Equifax, Home Depot and other large companies. But according to Small Business Trends, 43 percent of attacks target small businesses. Cyberattacks are on the rise, and the hackers continually get bolder and more creative. Everyone who uses the internet is exposed. Everyone who uses a smartphone is exposed. Everyone who conducts transactions involving personally identifiable information is exposed. The cost of being hacked can be substantial and can disrupt your business. What should you do? Scott Reynolds, CEO of Member Insurance, will discuss where attacks have come from recently and where they may be headed. He will outline measures you should be taking to avoid being a victim and how to limit the damage from an attack.

10:00 am - 10:45 am

KEYNOTE
How TreeHouse Grew Its Roots and Where It's Headed

Jason Ballard, TreeHouse Co-founder and CEO

Jason Ballard, co-founder and president of TreeHouse, the world's first home upgrade company, will offer a glimpse into what he sees as the “Future of the Home” and how we can build healthier, more sustainable and more beautiful spaces while keeping an eye on our carbon footprints. The TreeHouse Dallas location is the first energy-positive big-box retail store that produces more energy than it consumes, giving back power to the city of Dallas through its unique design, solar panels, Tesla batteries, north-facing windows and other energy-efficient features. Learn how you too can build sustainably and make a difference.

11:00 am - 11:45 am

Home Sweet Home Study: Amazon Edition

Bill Brunelle, Independent We Stand and Dan Tratensek, NRHA

In this update to the initial 2015 Home Sweet Home Study, Bill Brunelle and Dan Tratensek explore the impact on local communities when consumers choose to purchase home improvement products on Amazon instead of their local home improvement businesses. Find out how much money remains in a community when consumers choose to bricks over clicks.

1:00 pm - 1:45 pm

NRHA Top Guns Awards

Each year, the North American Retail Hardware Association (NRHA) honors some of the industry’s top performers with the Top Gun Award. At this session, find out how these retailers are innovating in their businesses to continually rise to the top.

2:00 pm - 2:45 pm

Reimagine Retail

Presented by: The National Hardware Show®

3:00 pm - 3:15 pm

Made in the USA Awards

3:30 pm - 3:45 pm

PDRA Scholarship Presentation

3:45 pm - 4:00 pm

Lawn, Garden & Outdoor Living Awards

4:00 pm - 4:15 pm

Homewares Awards

5:00 pm - 6:30 pm

NRHA Retailers' Choice Awards




Thursday, May 10th

9:00 am - 9:45 am

Last Chance Look From the Show Floor

Find out what caught the eyes of show attendees from this panel of retailers, NRHA staff and other showgoers for one more opportunity to experience the 2018 National Hardware Show®. Feel free to share your favorite moments from the audience.

10:00 am - 10:45 am

Inside NRHA's Social Media Strategy at Events

Hilary Welter and Renee Changnon, NRHA

11:00 am - 11:15 pm

New Product Launch Awards

11:15 am - 11:30 pm

New Product World Awards

1:00 pm

National Hardware Show Closes





Presentation times and topics are subject to change. Follow NRHA on Facebook, Twitter, Instagram and HardwareRetailing.com to get the latest conference updates.